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Endpoint Protection on Servers

I need a solution Our company is looking on endpoint protection (antivirus) for our servers only, we already got something else on the PC side.95%+ servers are physical window based, including DC,...

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SEPM not getting latest updates

I need a solution Hi,I installed SEP 12.1 RU3. The installation was successful and SEPM was running well. However, it cannot get latest virus definition update. I run the luall.exe but it fails, and...

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After Replication SEPM Partner Not Updating Defination

I need a solution We are using 02 SEPM servers in Load balancing mode in HeadofficeWe recently install and configure 03 SEPM servers in three different branches in Replication ModeAfter Installting we...

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GUP monitoring tool

I need a solution Hi;I need a tool for monitoring the gups. Our enviorement is SEP 12.1.2I find a tool here but I am not able to run it. Is easly configureable for SEP 11.x but I a not able to run SEP...

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LiveUpdate for Mac - There was an error performing the update

I do not need a solution (just sharing information) While installing/updating file 1 of 2 using LiveUpdate on an Intel iMac running Mavericks, installation failed with the resulting error message...

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SEPM - can one client or server scan a computer without the client installed?

I need a solution We have SEPM 12.1.2.  We have a unit that is having difficulties running the client along with custom software.  We would like to be able to remove the client until a solution is in...

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How to exclude an IP (Vulnerability Scanner) from being detected as a port scan

I need a solution Hello All,We are running a vulnerability scan from the IP "10.150.12.93", however, the endpoint security is detecting this as an attack (port scan). How I can exclude the IP...

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SEPM virus definitions out of date and will not update

I need a solution We are running SEPM 12.1.2.  a few weeks ago the server lost power but came back and everything looked fine.  We noticed today that all the computers in the system report that the...

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Compatibility for window 8.1

I need a solution 12.1.3 sep is compatible for Window 8.1?

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SEPM DB备份 文件重定向

I need a solution SEPM11.0 需要升级,先在需要将DB进行备份。但是备份时提示C盘容量不足,默认的备份路径如何更改?

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Port for SAV Client Linux firewall

I need a solution Dear Sir,Can you please confirm what ports that I need to open for the Linux SAVFL client ?

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Bootable scan tool

I need a solution Hello Expert Team,Does Symantec have Any tool which scan the virus at booting and clean it? If yes then please share with me. 

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error in export package SEP 12.1.3

I need a solution I did the upgrade to version 12.1.3 and I can not create  package  installers because I get the errors observed in the images attachedSin título.jpg2.jpg

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Whitelist IP address in IPS

I need a solution Our company does internal PEN testing which enerates A LOT of IPS alerts. How can I whitelist the IP?Thank you.

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Unable to delete Trojan.Gen.2

I need a solution Hello,I am running 32-bit Windows 7 and Symantec Endpoint Protection version 12.1.3001.165.Recently I ran a virus scan that found four particular trojans and said that it quarantined...

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Scheduled scan on groups

I need a solution Hi,How can we schedule scan on particular groups?Can we exclude one computer from that group and schedule it separately instead of running remote scan command manually ?Scenario :two...

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configuring risk tracer

I need a solution Hi,We are running SEPM on a windows 2003 server with version 11.0.6. we have the risk tracer enabled however when i try to pull the report the source IP addresses says 0.0.0.0 Is...

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high CPU alerts on SCCM servers.

I need a solution high CPU alerts on SCCM servers.  Version Running : 12.1.2100.2093

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SEPM 12.1.4013

I need a solution Hi,i have upgraded SEPM to final version.All my clients are ok with the green signal, but all the clients just disapeard form the SEPM consolei have all imported from Active...

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scan files list

I need a solution Hi if we want to view the file scan detail of a SEP scan(scheduled or  manual), is there a log created for all files scanned?  

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